Effective Communication Key to Service Delivery, Says N-HYPPADEC Boss

By Friday Idachaba, Lokoja

N-HYPPADEC Managing Director Alhaji Abubakar Sadiq Yelwa has called effective communication the backbone of organizational efficiency and a crucial link between government and the people.

Yelwa made the remark on Monday in Lokoja while declaring open a five-day workshop on “Official Communication Skills in Public Service Holdings”, organized by the Commission in collaboration with Oyereyi Consult at Riverton Hotels.

He said the training was designed to equip N-HYPPADEC administrative staff with the skills needed to improve interactions with colleagues, stakeholders, and the communities the Commission serves.

“In our work at N-HYPPADEC, communication is not just about speaking or writing,” Yelwa said. “It is about building understanding, fostering synergy among colleagues, and creating trust between the Commission and the communities in power-producing areas.”

The N-HYPPADEC chief, who also holds the title Katukan Yauri, stressed that the ability to speak well, write clearly, and listen attentively is among the most valuable skills any professional can possess.

“A brilliant policy poorly explained is as good as no policy at all. An excellent service badly communicated may never be appreciated,” he warned, emphasizing that technical expertise without communication renders policy impact ineffective.

Focus on Staff Development
Director of Finance and Administration, Dr. Jimoh Haruna Gabi, underscored the importance of continuous staff training, warning that “failure to train leads to decline.” He added that N-HYPPADEC is taking proactive measures—including directorate retreats—to implement the new Annual Performance Evaluation System ahead of the December 31, 2025 deadline.

Participants Welcome the Initiative
Kogi State Coordinator, Mr. Michael Omeiza Ajayi, said the workshop would sharpen communication skills and improve the execution of management instructions to advance the Commission’s mission.

Registry Directorate staff member Muazu Aminu Juro noted that strong communication is critical for registry personnel as the first point of contact with the public, while Pension Desk Officer Atika Abdullahi said the program would enhance attentiveness, listening, and conflict resolution in daily operations.

The five-day workshop is part of N-HYPPADEC’s broader effort to strengthen service delivery in hydroelectric power-producing communities across Nigeria.