The Federal Capital Territory Internal Revenue Service (FCT-IRS) has moved to reassure workers over concerns surrounding promotions and welfare, outlining a series of reforms and investments it says are already being implemented to improve staff wellbeing and institutional efficiency.
Responding to agitation by some employees, the Service maintained that the current management inherited longstanding welfare and career progression challenges but has since embarked on structured reforms aimed at repositioning the agency and boosting staff morale.
Under the leadership of Acting Executive Chairman, Mr. Michael Ango, the agency said promotion processes that had stagnated for years were revived, leading to the conduct of promotion examinations for eligible staff in December 2025.
Management disclosed that reports from the exercise had already been forwarded for statutory approval and assured workers that successful candidates would receive their promotion letters with effect from their dates of eligibility once approvals are completed.
The Service also stated that discussions surrounding salary reviews and enhanced remuneration packages were ongoing, although such adjustments require approvals from relevant external authorities, including the Honourable Minister and the National Salaries, Incomes and Wages Commission.
According to the agency, beyond salary negotiations, it has already cleared outstanding allowances owed staff since 2021 and introduced additional welfare measures to cushion the impact of fuel subsidy removal and rising living costs.
FCT-IRS defended the temporary deployment of 12 seconded personnel from the Nigeria Revenue Service (NRS), describing the arrangement as a strategic effort to strengthen technical expertise and improve operational efficiency within the agency’s evolving organisational structure.
The management explained that the collaboration was intended to support capacity gaps while internal manpower development continues.
As part of efforts to modernise operations and improve staff productivity, the Service said more than 240 laptops had been procured and distributed over the last two years, a sharp increase from the fewer than 100 functional computers previously available within the organisation.
The agency further revealed that two newly acquired 30-seater staff buses would soon commence operations to ease transportation challenges resulting from rising fuel costs.
On manpower development, the Service disclosed that staff members had participated in over 105 local and international training programmes, conferences and professional development initiatives since August 2024.
It added that every staff member had benefited from at least one training opportunity this year, while subscriptions to professional bodies were also being funded by management as part of efforts to strengthen professionalism and institutional capacity.
The FCT-IRS also noted that it facilitated the establishment of a staff union to deepen internal dialogue and structured engagement, adding that the recognised union had distanced itself from the ongoing protest while continuing discussions with management through official channels.
The agency reaffirmed its commitment to sustained engagement, staff welfare and reforms aimed at enhancing productivity and strengthening revenue administration within the Federal Capital Territory.
FCT-IRS Moves to Calm Staff Tensions, Highlights Promotions, Welfare Upgrades
