Business

How ISO certification confers mark of excellence on TFML services by Managing director

Published

2 years ago

August 17, 2022

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The decision to improve the services and to give its customers an excellent experience has prompted the management of Total Facilities Management Limited to seek for certification by International Organisation for Standardisation (ISO)
The managing director Nwando Chukwurah who spoke on Tuesday at its office Abuja, during the ceremony for the presentation of the ISO certificate to the company said they are now players at international level in Facility management.

According to her though It was tough to get certified but it was a good experience for the staff and herself. “We do not joke now with documentation, with processes, with quality service, with occupational health and safety.
Going down memory lane she said Total Facilities Limited was one of the Facility Management companies that started trying to create the awareness of facilities management in Nigeria.

Since its inception in 1997, she pointed out that Total Facilities Management Limited (TFML) has emerged as a leading Integrated Facilities Management Provider.
“We started off providing soft services, later hard services and later we started providing integrated Management services.
“It was not easy to get our customers appreciate the work that facility management do, however, with time we started getting informed clients that understand the need to engage a facility manager for their project, their building and for the built environment
She said with the certification everybody takes everything seriously now.
“With this, teeming customers and prospective ones will appreciate what we do because our performance would now be more than excellent, at the international standard level because that is what ISO is all about.
She said they are now playing at the international standard, which is what makes the difference, adding that they are glad they are there now.
Defining Facility Management based on ISO 4010 she said, “You cannot talk about facilities management without talking about the people, quality life of people, functionality of these assets, and making sure that the productivity of the people matters. “So we are doing all these to make sure the people have an excellent experience, they are able to be productive in their workplaces and perform better. So when you have a Facility Management in place in the work places efficiency is sure.
“As our slogan says, it is all about you our customers and the people first for all the decision related to delivering exceptional experience

“And you our people, you deserve a healthy and safe workplace to be inspired to do your work well. TFML is committed to excellence and improving our people and our processes.
“We also comply with statutory and industry requirements to ensure the safety in a responsible and proactive manner.”
On how it feels like being a female CEO and the challenges she said,
“I will not say it has been easy but it is inspiring to see women in other profession doing well, with the class of people I came across, the mentor, I wasn’t put down in any way. Getting married and children, with the passion it has been awesome.”
The event witnessed the presentation of the certificate in the presence of clients who spoke glowingly of the services as being excellent

Business

Paymenex Introduces OneCard Africa, Simplifying Payments Across the Continent

Published

1 week ago

November 13, 2024

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In a significant step to enhance ease of payment across Africa, fintech network Paymenex has launched OneCard Africa—a digital payment card designed to streamline cross-border transactions for individuals and businesses alike. Unveiling the card in Abuja, CEO Dr. Kingsley Chibuzor Aguoru highlighted OneCard’s broad acceptance in African countries and its ability to operate in all African currencies, eliminating the hassle of currency conversions within the African Continental Free Trade Area (AfCFTA).

OneCard Africa is available as a debit, prepaid, and credit card, allowing users with or without existing bank accounts to access its features. With a focus on flexibility, OneCard offers multiple payment options, including mobile, QR code, email, SMS, and social media, with strong customer authentication for secure transactions.
The card has already proven effective in Cameroon, where it was piloted for contactless toll payments in collaboration with the Ministry of Finance and Cameroon Postal Services.

Dr. Aguoru emphasized OneCard’s support for African businesses, which can accept payments through various platforms such as mobile apps, websites, and in-store points of sale.
Users also earn reward points with each transaction, encouraging consumer loyalty. Uniquely designed for African currencies, OneCard avoids costly currency conversions typically associated with international digital cards, reducing transaction costs and promoting financial inclusion.

Since its founding in 2007, Paymenex has focused on building affordable, alternative payment networks suited to emerging markets.
With OneCard Africa, Paymenex aims to create a strong financial ecosystem that empowers Africans to navigate seamless cross-border payments without the constraints of traditional networks.

Business

Nigeria’s financial markets receive boost with $900m Dollar Bond Sale

Published

2 months ago

September 11, 2024

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The Nigeria’s financial markets have received boost after the Federal Government of Nigeria successfully launched its first domestic dollar-denominated bond, raising over $900 million and marking a significant milestone in the country’s financial strategy.

This groundbreaking bond sale, led by the Africa Finance Corporation (AFC), has generated significant interest from local and international investors, demonstrating confidence in President Bola Ahmed Tinubu’s economic policies and development plans.

A statement by Mohammed Manga, Director of Information and Public Relations explained that the success of the bond sale has bolstered Nigeria’s economic resilience and consolidated its position as a leader in Africa’s financial markets as it has set a new precedent for other African nations.
The statement highlighted the achievement to have signaled a new chapter in Nigeria’s financial strategy, aimed at boosting economic resilience and fostering long-term growth.

This landmark bond sale the statement indicated, has the potential for innovative financial solutions to drive economic growth and development in Africa.

Business

Law firm writes CBN, demands retraction of social media posts inimical to its reputation

Published

3 months ago

August 13, 2024

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Central Bank of nigeria

***Failure for which it threatens legal action

A law firm based in Lagos, Sofunde Osakwe Ogundipe & Belgore Legal Practitioners (SOOBLP), has formally written to the Central Bank of Nigeria (CBN) requesting it to retract all social media posts that labelled a previous press release issued by SOOLBP, on behalf of their client, as “fake.”
The letter dated August 13th, 2024, indicated that on Wednesday 7 August, CBN had published social media posts on LinkedIn, X (formerly known as Twitter), Facebook and Instagram, captioned, “This information is misleading and not affiliated with the Central Bank. Please be guided!” and displaying SOOBLP’s previous press release with the word “fake” prominently branded on it.
SOOLBP pointed out that the action of the apex has damaged its reputation as the Press statement in question is factual adding that the CBN had confirmed that the said complain had been forwarded to the Ecobank Nigeria.
The letter reads, “Ofunde Osakwe Ogundipe & Belgore Legal Practitioners finds this act to be damaging to its reputation because: the press release in question is factually correct, the CBN confirmed in writing that the complaint has been forwarded to Ecobank Nigeria and that the outcome of engagement would be communicated to us as soon as possible before the release was issued, and the press release was issued by Sofunde Osakwe Ogundipe & Belgore Legal Practitioners and did not purport to come from the CBN.
Lateef Omoyemi Akangbe, Partner, Sofunde Osakwe Ogundipe & Belgore Legal Practitioners who represents Wilben Trade, further explained that “None of the content found in this release is fake or misleading. In fact, following a letter addressed to CBN on 22 July 2024 regarding the highly questionable conduct of Ecobank Nigeria, ETI Specialized Resolution Company Limited and its Managing Director, Dele Alabi, we received acknowledgment from CBN that the complaint had been forwarded to Ecobank, and that the outcome of engagement would be communicated to us as soon as possible.
“As the national bank regulator, CBN is obligated to investigate matters that could undermine the integrity of Nigeria’s financial system, in line with their mandate to “promote a sound financial system in Nigeria”.
“In response to CBN’s misleading social media posts, we have formally requested a full retraction, as labelling our press release as fake is both untrue and defamatory. Failure to do so may result in legal action.
”As part of its commitment to justice, SOOBLP remains open to transparent and constructive engagement with CBN in the interest of building an enabling business environment in Nigeria.”

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