Business
How ISO certification confers mark of excellence on TFML services by Managing director
The decision to improve the services and to give its customers an excellent experience has prompted the management of Total Facilities Management Limited to seek for certification by International Organisation for Standardisation (ISO)
The managing director Nwando Chukwurah who spoke on Tuesday at its office Abuja, during the ceremony for the presentation of the ISO certificate to the company said they are now players at international level in Facility management.
According to her though It was tough to get certified but it was a good experience for the staff and herself. “We do not joke now with documentation, with processes, with quality service, with occupational health and safety.
Going down memory lane she said Total Facilities Limited was one of the Facility Management companies that started trying to create the awareness of facilities management in Nigeria.
Since its inception in 1997, she pointed out that Total Facilities Management Limited (TFML) has emerged as a leading Integrated Facilities Management Provider.
“We started off providing soft services, later hard services and later we started providing integrated Management services.
“It was not easy to get our customers appreciate the work that facility management do, however, with time we started getting informed clients that understand the need to engage a facility manager for their project, their building and for the built environment
She said with the certification everybody takes everything seriously now.
“With this, teeming customers and prospective ones will appreciate what we do because our performance would now be more than excellent, at the international standard level because that is what ISO is all about.
She said they are now playing at the international standard, which is what makes the difference, adding that they are glad they are there now.
Defining Facility Management based on ISO 4010 she said, “You cannot talk about facilities management without talking about the people, quality life of people, functionality of these assets, and making sure that the productivity of the people matters. “So we are doing all these to make sure the people have an excellent experience, they are able to be productive in their workplaces and perform better. So when you have a Facility Management in place in the work places efficiency is sure.
“As our slogan says, it is all about you our customers and the people first for all the decision related to delivering exceptional experience
“And you our people, you deserve a healthy and safe workplace to be inspired to do your work well. TFML is committed to excellence and improving our people and our processes.
“We also comply with statutory and industry requirements to ensure the safety in a responsible and proactive manner.”
On how it feels like being a female CEO and the challenges she said,
“I will not say it has been easy but it is inspiring to see women in other profession doing well, with the class of people I came across, the mentor, I wasn’t put down in any way. Getting married and children, with the passion it has been awesome.”
The event witnessed the presentation of the certificate in the presence of clients who spoke glowingly of the services as being excellent
Business
Flexible Workplace Solutions berths in Abuja as Regus Partners with Chelsea Hotel
Following the growing demand for adaptable workplace solutions in the Federal Capital Territory(FCT), a leading flexible workspace provider under IWG, has signed an agreement with Chelsea Hotel to unveil a premium 1,500-square-meter flexible workplace in the Central Business District.
The partnership, which was formalized on Tuesday on the 5th Floor of Chelsea Hotel, Plot 123 Cadastral Zone A0, is aimed at delivering tailored workspace solutions that meet the dynamic needs of modern professionals and businesses.
The innovative workspace offerings will include co-working spaces, private offices, and high-tech meeting rooms, designed to enhance productivity, foster collaboration, and provide flexible options for businesses of all sizes.
“Regus is committed to shaping the future of work by delivering adaptable, premium solutions that enable businesses to thrive. This partnership with Chelsea Hotel reflects our shared vision to empower professionals with world-class workspace environments,” said Marc Descrozaille, EMEA CEO of Regus.
With the growing demand for adaptable workplace solutions, this partnership reinforces the position of Regus and Chelsea Hotel as leaders in meeting the evolving expectations of Nigeria’s business community.
This milestone marks Regus’ first collaboration with a hotel group in Nigeria, following similar successful ventures in other parts of Africa, including Ghana.
Speaking at the partnership signing ceremony held at Chelsea Hotel in Abuja, Regus Country Manager, Mr. Ayo Akinmade, expressed excitement about the venture.
He highlighted the potential of this partnership to redefine workspace solutions in Nigeria, starting with a 1,500-square-meter facility on the hotel’s fifth floor.
“This is the first time in Nigeria we are partnering with a hotel group. We are very excited because we know the experience we’ve had elsewhere can and will be replicated here,” said Mr. Akinmade.
The Country Manager revealed that the partnership is likely to extend beyond Abuja, with plans to explore other Chelsea Hotel locations across Nigeria, including Lagos. “Chelsea Group operates in several locations, and this collaboration could serve as a precursor to expansions in Lagos and other cities,” he noted.
The new workspace in Abuja is designed to offer a blend of comfort and functionality, combining the expertise of both Regus and Chelsea Hotel to meet the evolving needs of professionals.
The project is set to launch in four months, with stakeholders and customers invited to preview the space upon completion.
With two existing locations in Nigeria, Regus views this partnership as a strategic move to enhance its footprint while delivering customer-focused, flexible workspace solutions.
The signing event was attended by key executives, including Regus EMEA CEO Marc Descrozaille, Sales Director for Nigeria Mr. Henry Onyeche, and Chelsea Group Chairman Chief Patrick Chidolue, along with other dignitaries and team members from both organizations.
This collaboration signals a new era in workplace solutions in Nigeria, merging the strengths of a global workspace leader and a leading hospitality brand to create environments that foster productivity and growth.
Business
Paymenex Introduces OneCard Africa, Simplifying Payments Across the Continent
In a significant step to enhance ease of payment across Africa, fintech network Paymenex has launched OneCard Africa—a digital payment card designed to streamline cross-border transactions for individuals and businesses alike. Unveiling the card in Abuja, CEO Dr. Kingsley Chibuzor Aguoru highlighted OneCard’s broad acceptance in African countries and its ability to operate in all African currencies, eliminating the hassle of currency conversions within the African Continental Free Trade Area (AfCFTA).
OneCard Africa is available as a debit, prepaid, and credit card, allowing users with or without existing bank accounts to access its features. With a focus on flexibility, OneCard offers multiple payment options, including mobile, QR code, email, SMS, and social media, with strong customer authentication for secure transactions.
The card has already proven effective in Cameroon, where it was piloted for contactless toll payments in collaboration with the Ministry of Finance and Cameroon Postal Services.
Dr. Aguoru emphasized OneCard’s support for African businesses, which can accept payments through various platforms such as mobile apps, websites, and in-store points of sale.
Users also earn reward points with each transaction, encouraging consumer loyalty. Uniquely designed for African currencies, OneCard avoids costly currency conversions typically associated with international digital cards, reducing transaction costs and promoting financial inclusion.
Since its founding in 2007, Paymenex has focused on building affordable, alternative payment networks suited to emerging markets.
With OneCard Africa, Paymenex aims to create a strong financial ecosystem that empowers Africans to navigate seamless cross-border payments without the constraints of traditional networks.
Business
Nigeria’s financial markets receive boost with $900m Dollar Bond Sale
The Nigeria’s financial markets have received boost after the Federal Government of Nigeria successfully launched its first domestic dollar-denominated bond, raising over $900 million and marking a significant milestone in the country’s financial strategy.
This groundbreaking bond sale, led by the Africa Finance Corporation (AFC), has generated significant interest from local and international investors, demonstrating confidence in President Bola Ahmed Tinubu’s economic policies and development plans.
A statement by Mohammed Manga, Director of Information and Public Relations explained that the success of the bond sale has bolstered Nigeria’s economic resilience and consolidated its position as a leader in Africa’s financial markets as it has set a new precedent for other African nations.
The statement highlighted the achievement to have signaled a new chapter in Nigeria’s financial strategy, aimed at boosting economic resilience and fostering long-term growth.
This landmark bond sale the statement indicated, has the potential for innovative financial solutions to drive economic growth and development in Africa.
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