Guaranty Trust Bank Faces Allegations of Data Breach, Unsolicited Account Openings

***False Profit Declarations also

Guaranty Trust Bank (GTBank) has been accused of unethical practices, including opening accounts for individuals without consent, data privacy violations, and inflating profit figures, according to a damning private investigation report.

The report, released by the Global Integrity Coalition of Nigeria (GICN), also implicates the bank in breaching Central Bank of Nigeria (CBN) guidelines.

The investigation alleged that GTBank engaged in the unauthorized collection of personal information—such as Bank Verification Numbers (BVNs), phone numbers, and other sensitive data—used to open unsolicited accounts.
This strategy reportedly allowed the bank to inflate its customer base and present itself as a more robust institution to potential investors and stakeholders. Over 10,000 individuals may have been impacted, raising concerns about potential exposure to fraud and other financial crimes.

Edward Omaga, President of GICN, addressed the findings during a press conference in Abuja, describing the situation as a serious breach of trust. “We discovered that GTBank has been involved in opening accounts without the knowledge or consent of customers, putting them at serious financial risk,” Omaga said. “This is not just a violation of corporate governance standards but a clear breach of Nigeria’s data privacy laws.”

Further allegations involve the bank’s financial reporting whereby in September 2024, Guaranty Trust Holding Company Plc (GTCO), the parent company of GTBank, declared a profit before tax of ₦1.004 trillion for the first half of the year.
This announcement made GTCO the first Nigerian financial institution to reach such a figure. However, GICN’s investigation claims the profit figures were artificially inflated, misleading regulators, investors, and the public.

“The financial statements were hurriedly compiled to paint a false picture of the bank’s profitability,” the report states, pointing fingers at Segun Julius Agbaje, GTCO’s Group Chief Executive Officer, and his management team.
The report suggests that this misrepresentation was an effort to maintain investor confidence and boost the bank’s market value on both the Nigerian and London Stock Exchanges.

The investigation also noted the bank’s lack of adherence to corporate governance standards, warning that such practices undermine public trust in Nigeria’s financial institutions. According to Omaga, the report was compiled using constitutional provisions that empower citizens and civil society groups to expose corrupt practices.

With the serious accusations in the spotlight, the report has prompted calls for regulatory action from bodies like the CBN, the Financial Reporting Council of Nigeria (FRCN), and the Securities and Exchange Commission (SEC).
Affected customers have also expressed their intent to pursue legal action, citing violations of data privacy laws and unauthorized use of their personal information.

GTBank has yet to officially comment on the allegations at the time of this publication.