For improved tax services, administration, FCT-IRS unveils user-friendly e-portal

In its bid to improve the quality of tax services and promote efficient tax administration, the Federal Capital Territory Internal Revenue Service (FCT-IRS), has unveiled a user-friendly e-portal

The acting Executive Chairman of the service, Mr Haruna Abdullahi explained that the platform would harmonise convenience, transparency, and accountability in tax administration.
He spoke at the official Unveiling of FCT-IRS E-Portal at FCDA conference hall, Area 11, Garki Abuja on Tuesday.
Abdullahi, who spoke through acting Director, Tax Department, Ms Chinwe Ndu said that the platform was the IRS collection, receipting, assessment, and Tax Clearance Certificate (TCC) platform.

According to him the platform is spearheading an era where taxpayers can navigate their obligations with ease and efficiency, all at the click of a button from the comfort of their homes or offices.

The FCT-IRS boss described the feat as a significant milestone in the journey towards revolutionising revenue management and collection.
He said that the e-portal utilizes the power of technology to enable both taxpayers and tax administrators to interact in a transparent, efficient, and user-friendly manner.

“The e-Portal stands as a testament to our unwavering dedication to our mission to provide effective and efficient tax administration through
‘continuous innovation.

“This platform will help us bridge the gap between tradition and modernity, and propelling tax management further / into the digital age.
“Whether you are an individual taxpayer, business owner, or a tax consultant this platform has been meticulously designed to meet your needs and exceed your expectations.

“Some of the features include the promotion of ease of doing business within the FCT, enhancement of accessibility to important tax-related services, simplified and streamlined tax services among other things,”
Abdullai said.

Unveiling the portal, acting Director, ICT, Mr James Olukotun, explained that the portal was a cloud based application designed for tax collection, receipt, assessment, TCC
management, filing of returns,
registration, reporting and all services of revenue management.

Olukotun added that the platform was embedded with a Revenue Management System (RMS) portal and self-service e-portal.
He explained that the RMS was designed for officers of FCT-IRS to among other things, perform the functions of collection, registration, assessment, return filling, reporting, receipting and TCC issuance.
The director said that the e-portal self-service, on the other hand, allow both taxpayers and tax administrators to interact in a transparent, efficient, and user-friendly manner.
One of the technical partners of the service, Mr Bosun Ayeni, Chief Executive Officer, Autocomm Services, said that all states were faced with the challenge of revenue generation and collection.

Ayeni pledged continued support to FCT-IRS in the use of technology solutions to boost revenue generation and collections with a view to serve the people better.
Similarly, Mr Kumaiin Ikya, Deputy Director, Land Administration Department, FCT Administration, said
there were existing gaps in revenue generation and collection.

Ikya expressed the optimism that the FCT-IRS technology-driven approach would bridge the gaps and ensure efficient tax administration and improve delivery of services in FCT.

The dashboard of the eportal shows that the FCT-IRS has collected N1.6 billion this week and N1.9 billion so far, in March.

The portal also shows that a total of 25.5 billion have been collected so far in 2024 with an average daily collection of N23.3 million.
It further shows that the revenue service has a total of 1.5 million
taxpayers in its tax net, out of which 392,737 are corporate taxpayers while 1.1 million were individuals.