Airlines will be compeled to compensate passengers for canceled, delayed flights -Keyamo

The Minister of Aviation, Festus Keyamo, has disclosed that starting from January 2024 regulators of the aviation sector will begin to compel airlines to compensate passengers for delayed or cancelled flights

The Minister spoke on Tuesday when he appeared before the Joint National Assembly Committee on Aviation to defend his ministry’s budget for 2024 fiscal year.
Keyamo also assured that a list of airlines that delayed or cancelled flights will be published in the media on a weekly basis as part of the compensation scheme .

“I have called the customer’s satisfactory commission regarding the treatment of Nigerians. In fact, I have gone back to the committee, that is how much concerned I am.

Explaining further the minister said henceforth the list of airlines who record canceled flights, delayed flights or failed to fly as at when due will be published along with how many hours of delay on a weekly bases.

The aviation minister also proposed for discounts to be deducted from the flight tickets of airlines that delayed passengers as part of the compensation.
“For every delay, there is a report, an actual report by the regulator, what did they do? Did they pay compensation? And if they didn’t pay compensation we have said that the other way to get compensation if they can return cash is that once the passenger is buying the next ticket it must be given on a rebate.
“That passenger must be given a 50 percent rebate or 40 percent rebate because they must be a rebate”.

On the issue of Concession of Airports Keyamo said the best option to develop Nigerian airports is through concessions to investors.
“Private Partnership must come to the fore. It is not even negotiable, we don’t have the funds to do so.
“In concessioning, we will give the people what we want, not what they want. We have to decide what we want. It is the nature, the quality of the concession that all of us will agree on.

“We want to go ahead but I want everyone of us to sit down, look for the best hands, we should go to the end of this world to look for the best and the best thing for Nigeria and raise our offer to tier one, not tier two. Tier one investors to come to Nigeria and build our gateway for us”.